Brothers with Glass Pre Order Terms and Conditions


If you are purchasing an item with a stock status of "Pre Order This Item" that means that we don't have that pipe on hand but will have it back in stock and available for shipping within 14-21 days of your purchase. Several products we offer are harder to find and have larger demand. We offer pre orders to help our customers secure the glass they want! If you purchase in stock items along with a pre order item the entire order will be held and shipped together. Along with our awesome return policy you have the option cancel your pre order at any time and get a full refund! As soon as your order ships you will get a tracking number so you can track your delivery.

 

 

Products
You may pre order any item that has a stock status of "Pre Order This Item" We only accept pre orders for select brands so its not available for all products.

Payment
You will be charged at the time of placing the order.

Shipping
Products are expected to be ready for shipment 14-21 days after your order has been placed. When a pre order item is added to an order the entire order will be held until the pre order item has arrived. Once the entire order is ready for shipment an email notification will be sent with tracking information.

Cancel/Refund
If you change your mind you may cancel your pre order and get a full refund. If you cancel your order after it has shipped, please note shipping is non refundable.