Brand New Products
Reasons to shop with us!
We offer the best return policy in the business, damage free guarantee, discreet shipping and we love hooking orders up with freebies! We have been a trusted online headshop since 2010 and proudly sell American made glass for the best prices on the internet! Brothers with Glass is your trusted headshop, we are open and honest about where your glass is made and we take pride in offering the biggest selection of American Production Glass Bongs, Bubblers, Dab Rigs, Hand Pipes and more.
Chameleon Glass Waterfall Stand Up Sherlock Hand Pipe
In stock
We stand behind our products and the way we sell them, if you are not happy return it, no questions asked! No fees, just a simple honest return policy. If for any reason you are not happy with your purchase you may return the item(s) for a full refund less shipping and handling or an exchange for an item of equal value. Any items being returned must be sent back in their original unused condition with the original packaging no later than 30 days from the delivery date. In order to return a product you will need to first contact us to obtain an RMA number. Buyer responsible for return shipping cost and any fees associated with re shipping an item if exchanging. Items returned without an RMA number will be refused and sent back. Returns do not qualify to any items that have been used and or damaged by the part of the customer as well as custom orders.
Damaged Items
In the very unlikely event that your package arrives broken contact us within 24 hours of delivery via phone or email and we will get you taken care of. Be prepared to send a photo of the item inside the box for validation. We use state of the art packing methods that we have personally developed over the years to ensure your package arrives safe and if it doesn't we will re-ship the same or a similar item of your choosing. In 2016 nearly every package made it safe with 99.7% of our packages arrived damage free!
All orders are shipped in regular white or brown shipping boxes and contain no indication as to the contents. We use crush proof boxes that are unbranded or un marked with any kind of logo.
Each box has a shipping label that has a return address that will read "BWG" to ensure your total privacy.
We understand first hand that privacy is very import to all different kinds of people. Therefore we take great pride in taking all measures to ensure your purchase is completely private.
Discreet Billing
What you buy is your business and not that of anyone else's. To again help keep your online transactions private your bill will read "Organic Kulture LLC" instead of Brothers with Glass. We do this to ensure your charge does not reflect what you purchased in any way.
Shipping Times
All in stock items ship the same day if your order is placed by 10am PST. Orders placed on Friday after 12PM PST will ship Monday morning.
